Effective Date: 31.05.2025
Company Name: MOMENTUM Health & Safety Consultants
Registered Address: Suite 3, One Waterton Park, Waterton Industrial Estate, Bridgend, CF31 3PH
Email: mark.lewis@momentum-hs.com
Website: www.momentum-hs.com

1. Introduction

MOMENTUM Health & Safety Consultants (“we”, “us”, “our”) is committed to protecting your privacy and handling your data transparently, securely, and in accordance with UK data protection laws. This Privacy Policy outlines how we collect, use, store, and protect your personal information.

2. What Information We Collect

We may collect the following types of personal data:

1. a) Contact & Identity Information

• Full name
• Email address
• Phone number
• Company name
• Job title

1. b) Client Data

• Business details required for health & safety consultancy services
• Documentation provided for risk assessments or audits
• Communication records (emails, calls, forms)

1. c) Technical Data

• IP address
• Browser type and version
• Time zone setting
• Device information
• Usage data from our website (cookies, page interactions)

3. How We Collect Your Data

We collect data through:

• Direct interactions (contact forms, consultations, calls, emails)
• Website analytics and cookies
• Third-party platforms (LinkedIn, Calendly, Google Forms, etc.)

4. How We Use Your Data

We use your data to:

• Provide our consultancy services (health, safety, and fire-related)
• Respond to inquiries and follow up with potential clients
• Manage client relationships
• Improve our services and website experience
• Send occasional updates, newsletters, or marketing (with your consent)

5. Lawful Basis for Processing

We rely on the following lawful bases:

• Contractual necessity: To perform our services
• Legitimate interest: To grow our business, maintain customer relationships, and improve user experience
• Consent: For marketing communications and use of non-essential cookies
• Legal obligation: To comply with applicable laws and regulations

6. Sharing Your Data

We do not sell your personal data.

We may share your data with trusted third-party providers who assist us in delivering services, such as:

• Email marketing tools (e.g., MailerLite, Mailchimp)
• CRM systems (e.g., HubSpot, Pipedrive)
• Cloud storage (e.g., Google Drive, OneDrive)
• Professional advisors (accountants, legal advisors)

All third parties are required to comply with data protection regulations.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes we collected it for, including legal or reporting requirements. Typically:

• Inquiry data: up to 12 months
• Client data: up to 6 years (for legal/tax obligations)

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold on you
• Request correction of inaccurate data
• Request erasure (“right to be forgotten”)
• Object to or restrict processing
• Withdraw consent at any time (for marketing)
• Data portability (where applicable)

To exercise your rights, contact: mark.lewis@momentum-hs.com

9. Cookies

We use cookies to improve your browsing experience and track website performance. You can control cookie preferences through your browser or via our website banner.

For more details, see our Cookie Policy [link if available].

10. Data Security

We take appropriate technical and organisational measures to protect your data, including:

• SSL encryption on our website
• Secure password-protected systems
• Two-factor authentication where applicable
• Regular data audits and staff awareness

11. Contact Us

If you have questions or concerns about your data or this policy:

MOMENTUM Health & Safety Consultants
Email: mark.lewis@momentum-hs.com
Address: Suite 3, One Waterton Park, Waterton Industrial Estate, Bridgend, CF31 3PH
Phone: 0800 288 8021

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk